Legal
Privacy Policy
1. Introduction
NeuGen.AI (“we”, “us”, or “our”) is committed to protecting your privacy. This policy explains how we collect, use, disclose and safeguard your information when you visit our website or use our AI agent services.
2. Information we collect
We may collect personal information such as your name, email address, phone number, company and industry, along with anything you provide through our contact forms or when interacting with our AI agents. We also collect usage data, conversation logs (anonymised where possible) and technical data such as IP address and browser type.
3. How we use your information
- To provide and maintain our AI services
- To respond to enquiries and schedule demonstrations
- To improve our AI agents through analysis of interactions, with consent
- To send important updates about our services
- To comply with legal obligations
4. Data sharing
We do not sell your personal data. We may share data with trusted service providers — hosting, analytics and CRM integrations — under confidentiality agreements, or where required by law.
5. Your rights
You have the right to access, correct or delete your personal data. Contact us at admin@neugenai.io to exercise these rights.
6. Security
We implement reasonable security measures to protect your data. However, no method of transmission over the internet is completely secure.
7. Contact us
For questions about this policy, email admin@neugenai.io or use the contact form on our website.