Neugen.ai

Legal

Terms of Service

Last updated: July 2026

1. Acceptance of terms

By accessing or using NeuGen.AI services, you agree to be bound by these Terms of Service and all applicable laws.

2. Description of service

NeuGen.AI provides AI-powered agents for sales, marketing, voice, support and custom automation. Services are provided “as is” and we make no warranties regarding uninterrupted or error-free operation.

3. Your responsibilities

  • Provide accurate information when using our services
  • Comply with all applicable laws when using our AI agents
  • Do not use the service for illegal or harmful purposes
  • Respect the intellectual property of NeuGen.AI

4. Pricing and payment

Fees are as quoted on our website or in your agreement. Retainers and setup fees are non-refundable except as required by law. We may change pricing with 30 days' notice.

5. Limitation of liability

To the maximum extent permitted by law, NeuGen.AI shall not be liable for any indirect, incidental or consequential damages arising from use of our services.

6. Contact

Questions? Contact us at admin@neugenai.io.

© 2026 NeuGen.AI. Cape Town, South Africa.